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Warranty

We take pride in the quality of our products and back our full insulated range with a 1-year warranty on Thermal Insulation. If you experience any issues, we will gladly replace the product free of charge after verifying your proof of purchase. If an exact replacement is not possible, we reserve the right to replace the defective part or the entire product with an equally priced in-stock product. We do not offer monetary reimbursement, nor is the warranty transferable.

What is covered

  • Thermal Insulation of the product

What is not covered

  • Normal wear-and-tear
  • Accidental damage (drops, scratches, dents, chipped paint, etc.)
  • Improper use, care, or cleaning 
We may request a photo or the defective product to be shipped to us to verify the defect. The total liability for any loss or damage, whether based on warranty, negligence or otherwise, shall not exceed the purchase price of the 1Spark product.

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